At ladderfactory.com, we understand how important it is to maintain and store our inventory.

We are committed on making sure that you have access to all of our trusted brands no matter what your day or week holds. That’s why we offer a superior delivery service that fits your needs. Whether you are facing transportation challenges, bad weather, or you’re just too busy to pick up your usual order, we can bring you what you need with no hassle.

Available Shipping Methods

Orders within the United Arab Emirates are dispatched from our warehouse in with our delivery partner Dubai Couriers, Aramex or Our Own Vehicle.

Tax Information

Orders made on January 1, 2018, onward will be imposed with 5% VAT (Value Added Tax) due to the government’s regulation. The 5% VAT is already included in the product price. No further fees are required at checkout or at the time of delivery.

Delivery

  • – All ladderfactory orders are dispatched from our UAE warehouse to your door by land transport.
  • – The estimated delivery window provided by ladderfactory is within 2-3 business days.
  • – Delivery is Free for orders over 250 AED inside Dubai / Sharjah.
  • – For orders below 250 AED, the shipping cost will be 15 AED to Dubai,  Al Ain,  Sharjah,  Ajman, and 40 AED to Umm Al Quwain, Fujairah,  Ras Al Khaimah and 100 AED to Abu Dhabi.
  • – Orders grand total including taxes are displayed in the product price; no further payments are required at the time of collection.
  • – Customers can only place one order every two weeks. Maximum order value allowed is 25000 AED.

Available Payment Methods

  • Online Payment:
    • – Credit/ Debit card: Visa, Master, American Express ( Coming Soon )
    • – PayPal
    • – Cash on delivery

Need Help?

For any additional questions, visit our Customer Service page.

Please Note: Due to Covid-19 some couriers cannot guarantee a next day service. In the unlikely event this is missed we will refund the next day delivery cost and deliver your item as soon as possible.